Aspen Company, Inc. - The Teepee Creeper Store 1360 West McCoy Lane, Ste 7 Santa Maria, CA 93455
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Our phone system is currently in transition. If you'd like to call us, please email us a phone number we can reach you by.
Order Confirmation Email
You should have received a confirmation email from This email address is being protected from spambots. You need JavaScript enabled to view it. with an attachment that confirms your order. Because of this attachment, sometimes our confirmation email gets filtered by your email provider into your email spam box, your "All Mail" box, or your "Promotions" box (in gmail). Please check all your email's sub-boxes to find your confirmation email. To avoid this, you can add our email address above as one of your email contacts.
Paypal Orders
Orders that pay through Paypal sometimes take a few more days to be sent a confirmation email. That doesn't mean that your order ends up lower on our production list. Your order is created in our system when you reach the Paypal Payment page.
Shipping and Tracking Info
When your order ships out, you will receive two emails with your shipping and tracking information, one from our website and another from our shipping software. Check all your email's filter boxes for these.
Reply Emails
We answer all emails within the next business day from the email address listed above.
If you do not hear from us by the next business day, please check your email's spam box in case our reply email went there. Optionally, if you still can't find our reply, we urge you to email us again and leave your phone number so we can contact you directly.
This page has been updated as of 3/3/2023