We answer all emails within the next business day
Questions? Concerns? Praise?
Let us know! We love hearing from you!
If you'd like to call us, please email us a phone number we can reach you by.
Teepee Creepers is made and manufactured by:
Aspen Legacy LLC
PO BOX 1583
Felton CA 95018
Frequent Contact Reasons
Loose Around the Ankle
We design our slippers to fit ankles of all sizes, that's why our laces are adjustable. Our lace bow isn't just for decoration. The lace itself wraps around the heel of the slipper. So if you're looking for a more snug fit, please undo the bow and tug on the laces until it feels right to you.
Though this trick works for many people, sometimes the slipper ordered was just too large. If so, email us and let us know!
Order Confirmation Emails
You should have received a confirmation email from firstname.lastname@example.org with an attachment that confirms your order. Because of this attachment, sometimes our confirmation email gets filtered by your email provider into your email spam box, your "All Mail" box, or your "Promotions" box (in gmail). Please check all your email's sub-boxes to find your confirmation email. To avoid this, you can add our email address above as one of your email contacts.
Shipping and Tracking Info
When your order ships out, you will receive two emails with your shipping and tracking information, one from our website and another from our shipping software. Check all your email's filter boxes for these.
Our Reply Emails
We answer all emails within the next business day from the email address listed above.
If you do not hear from us by the next business day, please check your email's spam box in case our reply email went there. Optionally, if you still can't find our reply, we urge you to email us again and leave your phone number so we can contact you directly.
This page was updated on 4/18/2023