Returns Policy

Returns and Exchanges

We have a 30-day return and exchange policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase, and a note of explanation. Return shipping is paid by buyer or returnee. See the "Additional Info & Specifics" section below for further details.

Customized products cannot be returned.

The Return and Exchange Process:

1. Please contact us before returning items. The address on returned items may be different than the one our product was shipped from.

To initiate a return, send an email to

2. We will get back to you within the next business day on whether we can accept your return or exchange, and provide you an address to ship your item back to. (Please Note: Our ship back address is to a PO Box. UPS does not ship to PO Box addresses. )

More details can be found in the Ship Back section below.


All items may be exchanged once within 30 days of receiving it. The item you exchange must be in the original condition you received it in. Return shipping is paid by buyer or returnee. Once we receive the item and approve of its condition, we cover the cost of shipping the new item to you.


To receive a refund, please follow the return process above. The product must be returned within 30 days of receiving it and in the original condition you received it in.

The cost of shipping the product to you cannot be refunded. Shipping is a service and cannot be undone unless you have cracked the secrets of time travel. (And please do share, if you have!)

Once we've receive and inspected your returned product, we will notify you if your refund has been approved or not. If approved, you’ll be refunded the product(s) on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.